| Documentation
WELCOME

Getting Started with DropTheSim

Welcome to your new client portal. This dashboard is your central hub for managing digital services, viewing invoices, and contacting our team.

Create Account

Register with your email to access your secure dashboard.

Instant Activation

Most services activate instantly after payment. No waiting required.

Dedicated Support

Access support tickets or chat directly from your "My Account" area.

BILLING

Billing & Payments

Accepted Methods

We currently accept payments via manual transfer. Orders are processed immediately after verification.

Secure Transactions

Your security is our priority. We use 256-bit SSL encryption for all transactions. We do not store your full credit card numbers on our servers.

Subscription Management

Recurring services renew automatically to ensure no service interruption. You can cancel a subscription at any time from your dashboard to stop future billing.

Refund Policy

If a service fails to deploy due to a technical error, you will be automatically refunded. For other inquiries, please contact support within 24 hours of purchase.

SUPPORT

How Can We Help?

Our team is dedicated to your success. If you run into any issues or have questions about our services, here is how to reach us.

Email Support

Send us a detailed message and we'll get back to you as soon as possible.

hellocarloscodes@gmail.com

Service Guides

Detailed instructions for every tool we offer are listed below on this page.

Browse Guides ↓

DropTheSim Domain Management

Your complete guide to registering, managing, and configuring domain names.

Registering a New Domain

1. Go to the "Store" page.
2. Scroll to the "Domain Registration" section.
3. Enter your desired domain name in the search box.
4. Click "Search" to check availability.
5. If available, click "Select" and complete the checkout process.

Accessing Domain Settings

Once registered, go to "My Account" > "My Services". Find your domain in the list and click the "Manage" button to open the control panel.

Understanding DNS Records

DNS records tell the internet where to send traffic for your domain.
  • A Record: Points your domain to an IP address (e.g. for hosting).
  • CNAME: Points a subdomain to another domain name (e.g. shop.yoursite.com -> shops.myshopify.com).
  • MX Record: Controls where your emails are delivered.
  • TXT Record: Used for verification (Google, Facebook) and email security (SPF/DKIM).

Using the Zone Editor

1. In your domain management panel, click the "DNS Zone Editor" tab.
2. To Add a Record: Click "+ Add Record", select the type, enter the host (use @ for root), and the value.
3. To Edit: Change the value in the input field.
4. To Delete: Click the red "X" button next to the record.
5. Click "Save DNS Records" to apply changes instantly.

Changing Nameservers

If you are using external web hosting (like SiteGround or Bluehost), you may need to change your nameservers.
1. Go to the "General Settings" tab in your domain manager.
2. Select "Custom Nameservers".
3. Enter the nameservers provided by your host (e.g. ns1.bluehost.com).
4. Click "Save Nameservers".
Note: Changing nameservers disables the local DNS Zone Editor.

Restoring Default DNS

To use our built-in DNS manager again, select "System Defaults" in the nameserver settings and click Save.

Domain Locking

Your domain is automatically locked to prevent unauthorized transfers. You can toggle this lock ON or OFF from the "General Settings" tab. Keep it LOCKED unless you are transferring the domain away.

Renewal

Your domain is set to renew annually. We will send you a reminder email 30 days before expiration. To renew, simply log in to your portal and pay the renewal invoice.

DropTheSim E-SIM Guide

Get instant mobile data in 150+ countries. Receive a QR code via email, scan it with your phone, and connect to high-speed 4G/LTE and 5G networks wherever you travel.

Select Your Destination

Enter the country or region where you need data coverage. Options include individual countries (like France, Japan, or United States) and multi-country regional plans (like Europe 40+ areas, Asia 20+ areas, or Global 130+ areas).

Choose Your Plan

Select a data plan based on your needs. Plans vary by:

Data Amount — Daily allowance (e.g., 500MB/day, 1GB/day, 2GB/day)

Duration — How many days the plan is valid (e.g., 5 days, 10 days, 30 days)

Coverage — Single country or multi-country regional coverage

Complete Your Order

Review your order, apply a promo code if you have one, and submit payment. Your E-SIM will be delivered instantly via email.

Email Delivery

After purchase, you'll receive an email containing:

QR Code — Scan this to install your E-SIM

SM-DP+ Address & Activation Code — For manual installation if needed

Usage Check Link — Check your remaining data anytime

Installation Instructions — Step-by-step guide for your device

Method 1: Scan QR Code

The easiest way to install your E-SIM:

  1. Open your phone's camera
  2. Point it at the QR code from your email
  3. Tap the notification that appears
  4. Tap Add Cellular Plan or Install
  5. Follow the on-screen prompts to complete setup

Method 2: Manual Installation

If scanning doesn't work, enter the details manually:

On iPhone:

  1. Go to Settings > Cellular > Add eSIM
  2. Tap Use QR Code > Enter Details Manually
  3. Enter the SM-DP+ Address from your email
  4. Enter the Activation Code from your email
  5. Tap Next and follow the prompts

On Android:

  1. Go to Settings > Network & Internet > SIMs
  2. Tap Add or Download SIM
  3. Select Enter code manually
  4. Enter the SM-DP+ Address and Activation Code
  5. Tap Confirm and follow the prompts

Before You Travel

You can install your E-SIM up to 30 days before your trip. The data plan won't start until you first connect to a network at your destination.

  1. Install the E-SIM while you still have WiFi
  2. Keep the E-SIM turned off until you arrive
  3. The plan activates when you first connect abroad

When You Arrive

  1. Go to Settings > Cellular (iPhone) or Settings > Network & Internet > SIMs (Android)
  2. Turn ON your E-SIM line
  3. Enable Data Roaming for the E-SIM
  4. Turn OFF data roaming for your home SIM (to avoid charges)
  5. Wait up to a few minutes to connect

First-time connection may take up to an hour in some locations. If you don't connect immediately, restart your phone.

How Day Pass Plans Work

Day Pass plans give you a set amount of high-speed data each day:

Example: Europe 500MB/Day for 5 Days


  • 500MB of high-speed 4G/LTE/5G data per day
  • After using 500MB, you still get unlimited data at slower 2G speeds (255-512 Kbps)
  • Data resets every 24 hours at midnight
  • Plan lasts for 5 days total from first connection

Checking Your Data Usage

Monitor how much data you've used:

Method 1: Usage Link

Click the usage check link from your email to see real-time stats

Method 2: Phone Settings

Go to Settings > Cellular > Cellular Data Usage to view consumption

Note: Usage updates may not be instant — allow time for the system to sync.

Using Hotspot

Most E-SIM plans support hotspot sharing, allowing you to share your data connection with other devices like laptops or tablets.

On iPhone:

Go to Settings > Personal Hotspot and turn it on

On Android:

Go to Settings > Network & Internet > Hotspot & Tethering

Automatic Configuration

APN settings are configured automatically for most devices and destinations. You typically don't need to change anything.

Japan (iOS Only)

Go to Settings > Cellular > Cellular Data Network

In the APN field, enter: vmobile.jp

Make sure Data Roaming is turned ON for your E-SIM

Supported Devices

Your phone must be E-SIM compatible and carrier unlocked to use an E-SIM.

iPhone — iPhone XR and newer (iPhone XS, 11, 12, 13, 14, 15, 16 series)

Google Pixel — Pixel 3 and newer

Samsung Galaxy — Galaxy S20 and newer, Galaxy Z Fold/Flip series

Other Brands — Many newer models from Motorola, OnePlus, Oppo, and others

Checking iPhone Compatibility

  1. Go to Settings > General > About
  2. Scroll down and look for EID
  3. If you see a 32-digit EID number, your iPhone supports E-SIM

Checking Android Compatibility

  1. Go to Settings > Network & Internet
  2. Look for SIM or Mobile Network options
  3. If you see Add eSIM or Download SIM, your device supports E-SIM

Carrier Unlock Requirement

Your phone must be unlocked from your carrier to use an E-SIM from another provider. If your phone was purchased outright or your contract is complete, it's likely unlocked. Contact your carrier if you're unsure.

Can't Connect to Internet

If you've installed the E-SIM but can't get online:

  1. Go to Settings > Cellular > Cellular Data
  2. Select your E-SIM as the data line
  3. Make sure Data Roaming is ON for the E-SIM
  4. Check for signal bars — if none, restart your phone
  5. Try manually selecting a network: Settings > Cellular > Network Selection > turn off Automatic and choose a carrier
  6. Turn off any VPN
  7. Toggle the E-SIM OFF and back ON

Can't Install E-SIM

If the QR code won't scan or installation fails:

  1. Make sure your device is E-SIM compatible
  2. Confirm your phone is carrier unlocked
  3. Check you have a stable WiFi or data connection
  4. Verify the QR code hasn't already been installed on another device
  5. Try manual installation using the SM-DP+ Address and Activation Code

Accidentally Deleted E-SIM

If you delete your E-SIM by mistake:

  1. You can reinstall it by scanning the same QR code again
  2. The QR code only works on the same device it was originally installed on
  3. You cannot transfer a deleted E-SIM to a different device

Key Rules

One Device Only — Each QR code can only be installed on one device. Once installed, it's locked to that device.

No Transfers — An activated E-SIM cannot be moved to a new phone.

30-Day Install Window — Install your E-SIM within 30 days of purchase. The data plan starts when you first connect.

No Top-Ups — Plans cannot be extended or topped up. Purchase a new plan if you need more data.

Using Both SIMs

On dual-SIM phones, you can use your E-SIM alongside your regular SIM:

Home SIM — Keep for calls and texts (turn off data roaming to avoid charges)

E-SIM — Use for affordable mobile data while traveling

Go to Settings > Cellular to manage which SIM is used for calls, texts, and data.

5G Availability

5G speeds are available in select countries including:

United States, United Kingdom, Germany, France, Spain, Italy, Japan, South Korea, Australia, Singapore, and more.

Network availability depends on local carrier coverage. Your device will automatically connect to the fastest available network (5G/4G/LTE/3G).

Common Questions

What is an E-SIM? An E-SIM is a digital SIM card built into your phone. Instead of inserting a physical SIM, you scan a QR code to download your cellular plan.

Can I use my regular SIM at the same time? Yes. On dual-SIM phones, keep your home SIM for calls and texts while using the E-SIM for data.

How many E-SIMs can I store? iPhones can store up to 10 E-SIMs; Android devices typically store 5-7. Only one E-SIM can be active at a time.

Can multiple phones use the same QR code? No. Each QR code is tied to one device and can only be scanned once.

What happens if I use all my high-speed data? You'll still have unlimited data at reduced 2G speeds (255-512 Kbps) until the daily reset.

Can I reinstall a deleted E-SIM? Yes, scan the original QR code again on the same device. It cannot be installed on a different device.

Can I transfer my E-SIM to a new phone? No. Once activated, an E-SIM cannot be transferred. If you haven't activated it yet, you can install it on a different device.

DropTheSim Social Media Services

Boost your social proof with real engagement. Get followers, likes, views, and comments delivered fast and safely to any platform.

Select Platform & Service

Choose the social media platform you want to boost (Instagram, Facebook, YouTube, TikTok, etc.) and select the specific service you need, such as followers, likes, views, or comments.

Enter Your Details

Provide the required information for your order:

  1. Profile URL or Post Link: Direct link to your profile or the specific post you want to boost.
  2. Quantity: How many followers, likes, views, or other engagement you want.
  3. Email Address: Where you'll receive order updates and confirmations.

Complete Your Order

Review your order summary, apply a promo code if you have one, and submit payment. Your order will begin processing immediately.

Fast Delivery

Most orders start delivering within minutes of purchase. The full quantity is delivered gradually over time to appear natural and organic.

No Password Required

We never ask for your password. All we need is your public profile URL or post link. Your account credentials stay completely private and secure.

Available Networks

You can purchase services for any of the networks below:

  • Instagram — Followers, Likes, Comments, Views, Story Views
  • Facebook — Page Likes, Post Likes, Shares, Followers
  • YouTube — Subscribers, Views, Watch Hours, Likes, Comments
  • TikTok — Followers, Views, Likes, Shares
  • X (Twitter) — Followers, Retweets, Likes
  • LinkedIn — Connections, Followers, Engagement
  • Pinterest — Followers, Repins, Board Followers
  • Telegram — Channel Members, Post Views

Service Types

  • Followers & Subscribers — Grow your audience and social proof
  • Post & Video Likes — Boost engagement on your content
  • Comments — Add social interaction to your posts
  • Video Views — Increase view counts on videos and reels
  • Story Views — Get more eyes on your stories
  • Shares & Retweets — Expand your content's reach
  • Watch Hours — Build toward monetization requirements
  • Page Likes — Grow your business page presence

How Delivery Works

  • Full quantity is spread over hours or days depending on order size
  • Delivery starts within minutes of order confirmation
  • Progress appears organic to protect your account
  • Larger orders may take longer to complete fully

Checking Order Status

You can monitor your order progress through your account dashboard. Order status will show as Processing, In Progress, or Completed.

Service Quality

All services are designed to boost your social proof and credibility. We use high-quality sources that help establish trust and encourage organic growth from real users.

Refill Guarantee

Many of our key services include a refill guarantee. If you experience any drop within the guarantee period, we'll replenish the lost count for free at no additional charge.

Key Rules

  • Correct Links Only — Double-check that your profile URL or post link is accurate before submitting
  • Public Account Required — Your profile or post must be public for delivery to work
  • No Password Sharing — We will never ask for your login credentials
  • One Order at a Time — For best results, allow current orders to complete before placing new ones for the same profile


Tips for Best Results

  • Keep your profile public during delivery
  • Don't change your username while an order is in progress
  • Ensure the post or profile link is correct and accessible
  • Allow time for full delivery before assessing results

Order Not Delivering

  • Verify your profile or post is set to public
  • Check that the link you provided is correct and accessible
  • Confirm you haven't changed your username since ordering
  • Allow up to 24 hours for delivery to begin on larger orders
  • Contact support if no progress after 24 hours


Order Marked as Failed

In rare cases, an order may fail due to:

  • Private profile or post
  • Incorrect or broken link
  • Account restrictions or limitations
  • Username change during processing

Failed orders are automatically refunded to your account balance.

Common Questions

Is this safe for my account? Yes. We never ask for your password and only need your public profile or post URL. Our delivery methods are designed to look natural and keep your account safe.

How fast will I see results? Most orders begin delivering within minutes. The full quantity is delivered gradually over time to appear natural and organic.

Are the followers real people? We provide high-quality profiles designed to boost your social proof and credibility. They help establish trust and encourage organic growth from real users.

What if followers or likes drop? Our key services include a refill guarantee. If you experience any drop within the guarantee period, we'll replenish the lost count for free.

Do you need my password? Never. We will never ask for your password. All services are delivered using only your public profile URL or post link.

What if my order doesn't complete? In the rare case an order can't be fulfilled (e.g., private account or incorrect link), you'll receive a full refund automatically.

Can I order for multiple accounts? Yes. Simply place separate orders with the correct profile URL for each account you want to boost.

How do I get support? Contact DropTheSim support through the website if you have questions or issues with your order.